AC Hotels Sucks Customer Reviews and Feedback

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AC Hotels by Marriott is a chain of hotels in Austria, Brazil, Denmark, France, Germany, Italy, Malaysia, Portugal, Poland, Spain, Turkey, the United Kingdom and North America. The brand's amenities include accommodation, dining, corporate programs, meeting and conference rooms, and facilities for weddings. It serves business and leisure travelers.

An outraged tourist shared this in a review "Lazy crew at the AC Hotel. So lazy that they don't even look at you to answer a question hoping you go away. Charged breakfast charges I never used, tips I never gave. I travel for business so I am not picky but this one is a very low quality service. I am a Bonvoy Titanium and never seen anything even close like that. Also, I ask for Bonvoy programs like green choice and the lady screamed at me as I was selling life insurance to them "no, no, not here, not here" and left. Terrible!"

Reviews

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inventory manager (Former Employee) says

"En estos tres años he tenido muy buenos compañeros de trabajo,he aprendido mucho del sector hotelero me hubiera gustado mas formación, ya que teníamos que ser autodidactas y autosuficientes para conocer los metodos y gestion del trabajo.descuento en hoteles de la cadenasueldo bajo"

Mánager de Alimentos y Bebidas (Former Employee) says

"Fue una buena experiencia para mí.No obstante, no cumplieron con lo establecido ni en mis funciones ni en las de la propia cadena. No me permitieron desarrollar las labores de mi cargo.Seguro médico, buen ambiente de trabajo.No respetan las horas de descanso a sus trabajadores."

Certificado profesional de Camarera de Piso (Former Employee) says

"El día de la camarera de habitaciones comienza dándote la gobernanta las habitaciones de salida y clientes. Aprendí muchos trucos que me enseñaron otras camareras. La dirección pasaban todos los días revisando habitaciones el director hombre serio pero una sonrisa agradable, el subdirector mas cercano a la gente intentaba aprenderse los nombres de todas. Mis compañeras todo lo que pude aprender me lo enseñaron ellas la subgobernanta y la que le cubría cuando ella no estaba ni estaba la gobernanta, y otras camarera- La parte mas difícil era la de aprender a programarte el trabajo para conseguir hacerlo en las 8 horas. Me gusto el trato con los clientes,El horario compatible con los colegiosNo contratan a camareras de habitaciones"

Gobernanta (Former Employee) says

"Mi formación y aptitudes personales convertian este trabajo en un puesto entretenido y estimulante para el que estaba altamente cualificada.La politica de la empresa, disminuyendo la calidad del servicio."

Supervisora (Former Employee) says

"Buen ambiente de trabajo. Se hacian algunas comidas y salidas para fomentar el trabajo en equipoAcceso para aparcar el vehiculoDistancia"

Director-General Manager (Former Employee) says

"Empezaba mi vida laboral, y fue una experiencia muy buena, y divertida, por que era muy joven"

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